Tuesday, February 7, 2012
Monday, February 6, 2012
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CHAPTER 12 APPENDICES
CHAPTER 12
APPENDICES
12.1 Survey Questions
1. Age range:
c 14-17
c 18 -25
c 26 -30
c 31- 40
c 41 and above
2. Gender :
c Male
c Female
3. Occupation :
c Student
c Employee
c Retired
4. Race:
c Malay
c Chinese
c Indian
c Other:
5. Monthly Income/Allowance:
c Under RM1,000
c RM1,000 – RM2,000
c RM2,000 – RM3,000
c RM 4,000 – RM5,000
c RM 5,000 and above
6. Have you ever heard of High 5 Bread?
c Yes
c No
(If no, feel free to visit to http://www.high5breadtown.com/)
7. How did you know about High 5?
c Newspaper
c Family and Friends
c Magazine
c TV commercials
c Radio Ads
c Internet
8. From where did you purchase the brand?
c Markets
c Retail outlet
c Wholesale outlet
c Through website
c Other, please specify.
9. How often do you buy the bread?
c Once per week or more often
c 2 to 3 times per month
c Once per month
c Once every 2 to 3 months
c Once or twice a year
c Not at all (Why?)
10. What the purpose(s) of you buying the brand?
c Breakfast
c Lunch
c Dinner
c Tidbits
c Other, please specify.
11. What do you think of High 5 Bread?
c Delicious
c High Quality
c Cheap
c Easy to find
c Soft
c Other ( Please Specify) :
12. What are the chances off you buying the brand in future?
c Very High
c High
c Not Sure
c Less
c Very Less
13. If you are satisfied with High 5 brand, would you like to recommend it to others?
c Yes
c No
14. If NO, what is/are your reason(s)?
15. Please give your valuable suggestions regarding how we could improve the quality of High 5.
CHAPTER 11 REFERENCES
11.1 References
· Silver Bird Group Berhad official website
· High 5 Bread Town
· The Star Online
· Agri Food Trade Service
· The Art and Science of connecting with consumers marketing
· LRQA Malaysia
· The Edge
· Business Time
· Franchiseek International
· Baking Management
· Annual Report (From 2002 -2010)
- Mokhtar.H & Edmund.T (2005). ‘Bread’ing Value to Shareholders. Investment Research. Company Update,Silver Bird Group. http://file.lcmart.com/notyet/silverbird20050818.pdf
· Thomas S. C. Yap . (2006). Corporate Branding: Its Role in Sustainable Competitive Advantag. Corporate Communications Department, UCSI. http://www.ucsi.edu.my/cervie/ijasa/volume1/pdf/10E.pdf
- Country Report (2011). Consumer Foodservice in Malaysia. Euromonitor International. http://www.euromonitor.com/consumer-foodservice-in-malaysia/report
- Martin.K (2010). 2011 Bakery Industry Forecast: How it adds up. Baking Management. http://baking-management.com/successful_plants/bakery-industry-forecast-0110/index1.html
- Redruello.F (2004). Breakdown of traditional eating patterns benefits bakery products. Franchiseek International. http://www.franchiseek.com/Market_Trends_Bakery_0504.htm
· Silver Bird Group Berhad (2007). Soaring Ahead. BSI Magazine. http://www.bsimagazine.com/en/Features/Company%20Profiles/Current/Soaring%20Ahead.aspx?p=1
- Fischer-J (2005). The Excess of Possibilities. Nais Press Nourishing Knowledge. http://www.niaspress.dk/files/excerpts/Fischer-J_extract.pdf
- Thomas T.Hirata (2009). Customer Satisfaction Planning. New York: Taylor & Francis Group, LCC.
- Mumsgather,(2011), http://mumsgather.com/2011/08/01/massimo-bread-or-gardenia-bread/
- Marcus (2006) Journal of the pitch marketing. http://pitchmarketing.blogspot.com/2006/09/high5-ing-again.html
· Kilam(2006) Journal of Muslim Life Malaysia http://muslimlifemalaysia.blogspot.com/2006/09/high-5-gets-low-marks-for-hygiene-by.html
· Scribd (Gardenia)
· Gardenia official website
· Massimo official website
· Mumsgather
· The Star Online – New brand on the block
· Coloribus
· The Telegraph
· Hard.K Journal
· The selling points
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